About Me

Hi there! 👋 I’m Katie May

I’m a Senior Customer Success Architect at GitHub, based in New York. I specialize in helping organizations transform their development workflows through innovative automation and tooling — including practical, everyday use of GitHub Copilot and AI-assisted development to help teams plan, build, test, and ship software more effectively.

What I Do

My work centers on helping teams get real value from AI in their everyday development workflow:

🤖 GitHub Copilot Adoption - Leading enterprise Copilot rollouts, from first pilot to org-wide adoption and measurable impact
🧠 AI Workflow Enablement - Partnering with enterprises to scale AI-assisted development across teams — training and empowering engineers on agentic workflows, prompt strategy, and Copilot customization to accelerate growth and build lasting internal capability
⚙️ Model Selection & Efficiency - Helping teams pick the right model for the job and optimize token and cost efficiency
🚀 Developer Experience - Building CLI tools and automation that make developers’ lives easier
🎯 Customer Success - Running hands-on demos and workshops that turn curiosity about AI into confident, day-to-day practice

My Journey

My path in tech has taken me through various roles that shaped my holistic approach to DevOps:

GitHub (Current) - Senior Customer Success Architect, driving enterprise transformations
CircleCI - Senior DevOps Customer Engineer, optimizing CI/CD workflows
M&T Bank - Developed containerized solutions for OpenShift/Kubernetes platforms

This diverse background gives me a unique perspective on the entire development lifecycle, from code to deployment — and on how AI now fits into every stage of it.

Technical Toolbox

🤖 AI & Copilot

Copilot Agentic Workflows, Customizations, Custom Agents, MCP

🐙 GitHub Platform

Actions, Copilot, Enterprise, CLI Extensions, API Integration

💻 Languages

JavaScript, Bash, Python, Go, C#, TypeScript

🐳 Containers & Cloud

Docker, Kubernetes, OpenShift, Helm, AWS

🔄 CI/CD Platforms

GitHub Actions, CircleCI, Azure DevOps, GitLab

Projects, Demos & Workshops

I build things to help teams work better with GitHub and AI from tools that solve real problems to hands-on demos that make new practices tangible.

🛠️ CLI Extensions: Several GitHub CLI extensions used by teams worldwide to manage their GitHub environments more efficiently, covering migration, secure environment management, and organization administration. Explore them on my CLI Extensions page.

🎓 Demos & Workshops: Hands-on walkthroughs that show GitHub Copilot and AI-assisted development in action (agentic workflows, Copilot customization, model selection, and building faster) each with a companion repository you can follow along with. Browse them on my Demos and Workshops page.

Let’s Connect!

I love connecting with fellow developers and AI enthusiasts! Whether you:

Want to get started with GitHub Copilot or level up your team’s adoption
Have questions about agentic workflows, Copilot customization, or model selection
Want to collaborate on open source projects
Just want to chat about AI and developer experience

Feel free to reach out! You can find me on GitHub or LinkedIn.